From orders to finance

QIOX focuses on improving the customer experience by deploying interactive self-service kiosks. These are designed to simplify interactions between customers and businesses in the retail and hospitality sectors. With many applications, from placing orders to obtaining product information, QIOX aims to provide a modern, efficient and user-friendly solution. "The young generation is increasingly opting for easy, healthy options like poké bowl restaurants instead of fancy restaurants. The addition of kiosks in these types of restaurants simplifies the ordering experience for customers, but also allows entrepreneurs to increase their efficiency," said Jan Lommers, CEO and founder of QIOX.

Furthermore, kiosks also make the lives of the kitchen staff of such establishments easier: "Nowadays, you can eat on the spot, pick something up quickly, or order and collect online; kiosks create efficiency in the ordering process and help the kitchen run smoothly, without interruption from spontaneous visitors. This leads to more efficient organisation and better product quality."

Jan speaks to many entrepreneurs and finds that SME entrepreneurs often don't know how to finance their business. "It strikes me that little is known about what is involved in running a hospitality business. There are lots of parties that only offer part of the solution and afterwards the entrepreneur is faced with lots of costs that were not anticipated. So you have the purchase of hardware, such as the kiosk, a TV screen, a printing machine for the kiosk receipts, but then you are not there yet. The orders have to be shared with the work screen in the kitchen so the cooks know what to make and this has to converge with the orders at the till. These kinds of links require several plug-ins. This is just part of the costs an SME in the hospitality industry faces."

According to Jan, modern business operations require proper integration of technology: "(HaaS) Hardware as a Service for hardware, (SaaS) Software as a Service for software, and(CaaS) Connectivity as a Service for connectivity are essential for a stable, cloud-based environment.

About the collaboration with Rabobank, Jan says: Rabobank, with their service, ensures that you get money in a fair way, without having to give up your revenue. Together with Rabobank, we can ensure that entrepreneurs can secure business financing from our customer portal. This way, we help entrepreneurs buy their hardware and software with a reliable partner. This makes getting in affordable and transparent."